Last updated: 27 July 2026

1. Information We Collect

When you book an appointment, submit an enquiry, or use our website, we may collect:

• Name and contact information (phone, email)
• Service preferences and appointment details
• Payment information (processed securely via Razorpay — we do not store card details)
• Usage data such as pages visited, browser type, and device information

2. How We Use Your Information

We use collected information to:

• Confirm and manage your appointments
• Communicate via phone, WhatsApp, or email regarding bookings
• Process payments securely
• Improve our website and services
• Send appointment reminders and service recommendations (with your consent)

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• Payment processors (Razorpay) for secure transaction handling
• Analytics services (Google Analytics, Microsoft Clarity) to understand website usage
• Service providers who assist in website hosting and maintenance

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies and similar technologies for analytics and to improve your experience. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

For questions about this privacy policy, contact us at:

AAINA Salon & Academy
AAINA Salon & Academy, Sadar, Lucknow, Uttar Pradesh 226002
Email: info@aainasalon.in
Phone: +91 96211 95400